What does household help cost me?
In most cases nothing. Statutory funds usually cover our services in full. From care level 1 you are entitled to 131 euros per month, from care level 2 additionally up to 3,539 euros per year for respite and short term care. We check your entitlement free of charge and bill your fund directly.
Do I need a care level?
For the relief amount yes, but care level 1 is already enough. Without a care level there are other options: after surgery or during illness your health insurance pays under § 38 SGB V, during pregnancy under § 24h SGB V. Talk to us and we will find the right way.
How quickly can we start?
After your call we get back to you shortly for an initial phone conversation. Then we visit you at home. How quickly the support starts depends on whether a member of staff is available near you. Call us and we will tell you honestly what to expect.
Will it always be the same person?
Yes. You get one permanently assigned member of staff with regular appointments. If she is away on holiday or ill, we organise cover so that you are never left without help.
Are your staff insured?
Yes. All everyday companions have social, accident and liability insurance. We are an approved provider of domestic care and are officially recognised as an everyday support service under state law.
What exactly do you do around the house?
Home cleaning, laundry, windows, shopping, cooking, communal cleaning duties and errands. Plus time for conversation, walks, reading aloud and company. We agree on what you need during the first meeting at your home.
Do I have to submit an application?
Not for the relief amount from care level 1. For all other benefits we support you with the application and tell you exactly which documents your fund requires.
Which areas do you serve?
We serve the Reutlingen district, the Tübingen district, the greater Stuttgart area and the Lake Constance district. We can tell you right away on the phone whether your town is included.
How many hours can I book?
As many as you like. Depending on how much your health insurance fund covers, additional hours can be booked and invoiced privately.